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Measuring Customer Experience: How to Develop and Execute the Most Profitable Customer Experience Strategies
Klaus, PhilippHow much do you like this book?
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Now, more than ever, customer experience plays a pivotal role in the success and longevity of a company. Based on rigorous scientific tools and global data, this book offers a simple but thorough guide on how to master the challenges of the market, and how to deliver superior performance through effective customer experience management.
Categories:
Year:
2024
Edition:
2015
Publisher:
Palgrave Macmillan
Language:
english
Pages:
200
ISBN 10:
1349477346
ISBN 13:
9781349477340
File:
PDF, 1.71 MB
Your tags:
IPFS:
CID , CID Blake2b
english, 2024
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